Returns & Exchanges
At Physicians Formula, we want you to love your purchase; however, if you are not completely satisfied, you may return products purchased on our website within 30 days of the delivery date. Please note that items must be in their original packaging and gently used to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid return shipping label, which will be sent directly to your email inbox.
Pack and Ship
Securely package your items in the original box and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing