Frequently Asked Questions
Everything you need to know about Physicians Formula products, shipping, and our commitment to healthy beauty.
Are Physicians Formula products safe for sensitive skin?
Yes, all of our products are specifically formulated to be hypoallergenic, paraben-free, and gluten-free. We work closely with dermatologists and allergists to ensure our makeup and skincare are safe for even the most sensitive skin types.
Does Physicians Formula test on animals?
Physicians Formula is a cruelty-free brand. We do not conduct animal testing on our finished products or ingredients, nor do we ask others to test on our behalf.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your delivery status in real-time.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you may return products purchased directly from our website within 30 days of receipt for a full refund, excluding shipping costs.
Are your products non-comedogenic?
Most of our face products, including our foundations and powders, are formulated to be non-comedogenic, meaning they are designed not to clog pores or cause breakouts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal and digital wallets like Apple Pay for a secure and seamless checkout experience.